Privacy Policy

Last updated: 2025-09-03

Overview

This Privacy Policy describes how Waipiʻo Cultural Experience (the “Company”) collects, uses, and shares personal information when you visit our site, make a booking, or participate in our activities.

Information We Collect

• Contact details (name, email, phone) to manage bookings and communicate with you.
• Booking details (selected tour, date/time, party size).
• Payment info is processed by Stripe; we do not store full card numbers.
• Waiver acknowledgments (name signature, timestamp, IP) for compliance and safety.

How We Use Information

• Provide, manage, and confirm bookings; send confirmations and updates.
• Safety and compliance, including waiver and incident reporting requirements.
• Improve our services and communicate important policy updates.

Sharing

We share personal information with service providers (e.g., payment processors like Stripe, email providers) as needed to operate the service, and with authorities where required by law. We do not sell personal information.

Data Retention

We retain booking and waiver records for as long as necessary for legal, accounting, and safety purposes. If you request deletion, we will delete what we can while retaining records we are legally required to keep.

Security

We use reasonable technical and organizational measures to protect personal information. No system is fully secure; please contact us immediately if you suspect unauthorized access.

Your Choices

You may update your contact information by emailing us. You may opt out of non‑essential communications at any time.

Contact

Questions about this policy? Contact us at info@waipioexperience.com.

This is a general template and not legal advice. Please consult counsel to adapt this policy to your needs.